REQUEST, REPLY, AND REPURPOSE REVIEWS

Review Automation For Local Gun Shops.

ModMount helps gun shops request Google reviews, draft replies, display proof on their own website, create Instagram-ready review assets, and see weekly progress without turning reputation work into another daily job.

Sign up now Book demo call
  • Setup-first onboarding
  • Email review requests
  • Google approval paths

THE PROBLEM

Most good gun shops are under-reviewed.

The issue usually is not customer satisfaction. It is timing, follow-up, and the pile of small reputation tasks nobody owns consistently.

Happy customers leave quietly

Most buyers and service customers will review you only if the ask lands at the right time and feels personal.

The work gets pushed aside

Review requests, Google replies, website proof, and reporting compete with counter work, compliance, inventory, and service jobs.

Google shows the wrong signal

A shop can be competent, trusted, and busy while its public review profile looks stale to the next local searcher.

THE SYSTEM

One workflow from purchase signal to public proof.

ModMount is built around the real reputation loop: ask, sync, reply, display, repurpose, and report. Each step has setup gates so automation starts only after the shop, billing, providers, and legal acceptance are ready.

Request reviews after purchases, service work, or approved customer imports.
Sync Google Business Profile reviews and prepare reply drafts for approval.
Display eligible fresh reviews on your site with review widgets.
Turn strong reviews into Instagram-ready assets without automated publishing.
Send weekly performance reports so the owner sees what moved.

FEATURES

The launch scope is narrow on purpose.

ModMount focuses on review automation for firearms retailers. It does not claim SMS, automated social posting, or broad self-serve integration coverage.

REQUESTS

Purchase-triggered review requests

ModMount connects to the shop intake path during setup, then sends compliant email review requests when approved purchase or service events arrive.

  • Initial request and follow-ups
  • Manual and import-driven campaigns
  • Suppression and opt-out states
  • Readiness gates before automation

PERSONALIZATION

Per-contact request images

Each request can include a branded image with the customer first name, shop name, location, and approved visual style.

  • Native image generation path
  • Brand-safe defaults
  • Signed delivery links
  • Fallback text-only sends when needed

GOOGLE

Google reviews and replies

ModMount syncs eligible Google reviews, drafts replies, and keeps publishing behind approval and provider-readiness checks.

  • Google Business Profile connection
  • Review sync and matching
  • AI reply drafts for approval
  • Disconnect and reconnect states

PROOF

Widgets, social assets, and weekly reports

Fresh review proof can show on the shop website, become Instagram-ready creative, and roll into weekly owner reporting.

  • Carousel, grid, popup, badge, and marquee widget plans
  • Instagram-ready feed and story assets
  • No automated social posting in current scope
  • Weekly summary reports

HOW IT WORKS

Setup first. Automation second.

Shops can start the setup path or book a demo. Either route has to clear the same readiness gates before live customer outreach begins.

SELF-SERVE PATH

Sign up and begin setup

Create the account, accept the required legal pages, and collect the provider, billing, brand, and team details needed for launch.

Start setup

GUIDED PATH

Book a demo call

Use this path when the shop needs help with multiple locations, historical reactivation, intake mapping, or provider constraints.

Book demo call
01

Start setup or book the demo

Self-serve signup opens the setup path. Demo calls are for shops that want to map data flow, locations, or import strategy before starting.

02

ModMount configures the moving parts

The setup path collects the provider, brand, email, team, and import details needed to make automation safe.

03

Payment and readiness gates unlock automation

Requests, replies, widgets, assets, and reports do not run until the required legal, billing, provider, and readiness checks pass.

04

Reviews turn into owned proof

The system requests reviews, drafts replies, refreshes widgets, prepares social assets, and reports progress week by week.

Google Business Profile location
Sender domain and review-request email
Customer intake from SyncSpider, Zapier, webhook, Shopify, WooCommerce, or CSV
Branding, reply tone, request image style, widget rules, and team roles

SETUP INPUTS

ModMount has to know how your shop actually works.

The onboarding flow is built for shops that need provider setup, location scoping, historical import review, brand controls, reply tone, and role permissions before automation touches customers.

PRODUCT PROOF

Use product proof before customer proof.

These slots are intentionally marked as placeholders until approved demo-account screenshots exist. No fake testimonials, fake review growth, or unsupported outcome graphics.

Dashboard

Contact-centered workflow screenshot

Reserved for approved demo-account state showing requests, reviews, replies, and post assets without real customer data.

Widgets

Website proof preview

Reserved for real widget previews after eligible mock Google reviews and widget runtime are wired.

Reports

Weekly report output

Reserved for a sample report generated from approved mock performance data.

PRICING

Three prices, tied to the current scope.

Monthly pricing is per location. Review Reactivation is a separate per-contact campaign for approved historical lists.

Review Automation

$99 /mo/location

Core review requests, Google sync, reply drafts, widgets, and weekly reporting for one location.

  • Email review requests
  • Google review sync
  • AI reply drafts for approval
  • Website review widgets
  • Weekly owner report
Start setup

MOST COMPLETE

Review Automation + Social

$149 /mo/location

Everything in Review Automation plus Instagram-ready feed and story assets from approved 5-star reviews.

  • Review Automation included
  • Branded feed assets
  • Story-ready assets
  • Caption direction
  • No auto-publishing
Start setup

Review Reactivation

$0.99 /valid contact

One-time campaign for approved historical customer lists, CSV imports, or validated past-customer segments.

  • Suppression cleanup
  • CSV/import review
  • Gradual outreach pacing
  • Campaign reporting
  • Monthly plan not required
Plan reactivation

WHY MODMOUNT

Built by someone who understands the firearms retail counter.

ModMount.io is not generic reputation software reskinned for gun shops. It is shaped around the way firearms retailers sell, service, educate, and stay compliant while still needing stronger public trust signals.

ECONOMIC ANGLE

Optic milling is context, not the product promise.

Stronger reviews can help a local shop earn more trust around high-value services like optic milling. That credibility matters, but the product sold here is review automation: requests, replies, widgets, assets, and reports.

FAQ

Current scope, without the fuzzy parts.

These answers reflect the active SPEC. Legal, provider, and launch wiring still have named blockers.

Does ModMount send SMS or MMS review requests?

No. The current scoped product is email-first. SMS and MMS are not marketed or implemented for launch.

Does ModMount publish social posts automatically?

No. ModMount prepares Instagram-ready assets and caption direction. Posting and scheduling stay outside current scope.

Can my team approve Google replies before they publish?

Yes. Reply publishing is designed around drafts, approvals, provider checks, and recovery states instead of blind auto-publishing.

What integrations are supported?

Setup can use managed SyncSpider paths, Zapier, webhook intake, CSV import, and retained Shopify or WooCommerce support where the provider flow is approved. This is not sold as one-click self-serve access to every app.

Can ModMount work for multiple locations?

Yes. Pricing is per location, and the portal is being built around location-scoped users, reporting, reviews, widgets, and provider state.

What happens if Google disconnects?

Automation should move into a safe recovery state. Reconnect and disconnect wording still needs final legal/provider review before launch.

Do I need final website widget screenshots yet?

No. Public proof slots should use approved demo-account screenshots only after the widget and app UI are ready with mock data.

How does optic milling fit into ModMount.io?

It is context, not the product. ModMount understands firearms retailers, including optic milling economics, but this app sells review automation.

NEXT STEP

Start the review system, or map it first.

Sign up when you are ready to begin setup. Book a demo when you need help with locations, imports, provider choices, or the reactivation campaign.

Sign up now Book demo call

LAUNCH INPUTS

These placeholders must be replaced before launch.

Scheduler URL

Book-demo buttons point to this launch block until the final scheduling link is chosen.

ThriveCart checkout URLs

Pricing CTAs currently start setup. Final checkout links/config remain launch inputs.

Post-signup events

Homepage click events are wired. Account-created, payment-completed, and setup-started events depend on the auth/payment/setup flows.